If you’re here, you’re wondering whether managed IT services are right for you

Before making such a profound organizational change, you need to be certain things will get better

Every business owner wants to upgrade their technology, but not every business owner knows what that entails, or what services need the most work. Before jumping into the deep end of cloud services, virtualization, and unified communications, take some time to identify the fundamental issues with your technology infrastructure. Or better yet, read through our free eBook for a summary of the core IT problems we commonly see before small- and medium-sized businesses make the switch to managed IT services.

Discover the answer

20 Signs That Your Business is Ready for Managed Services zeroes in on:

What types of problems you’re probably grappling with
When hidden pain points tend to reveal themselves
Why your support model is struggling
How managed IT services can help
…and more

Once you’ve come to grips with the possibility that your technology is in dire need, then you can begin to discuss your options with a knowledgeable IT provider. Until then, skim through our free eBook. If you see anything that speaks to the troubles hounding your company, you know whom to call.

We partner with the best - and so can you

Passing the benefits of our industry connections directly to you

Clients Testimonial

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Heritage has gone to great strides to help us grow our Organization. Additionally, they continue to help us pursue a strong cyber security infrastructure. Heritage is constantly looking to go above and beyond.

Charles K. Wagner, Jr
Chairman, CEO, and President
United Trust Bank

Our surveillance system Heritage installed is still rocking and rolling, which makes everyone here extremely happy!

Village of Shorewood

Proudly serving local businesses in Chicago and Northwest Indiana since 1983

I am so pleased that Palos Sports has Heritage for our IT needs. The level of support and knowledge we have had from previous companies doesn’t even come close to the outstanding support we receive from Heritage. And as the office manager – and someone who really does not understand the ins and out of IT – I really appreciate Heritage!!! Your staff is extremely professional and what is most important is the fact that I know they are watching over our network and I trust in what they are doing. We know that our network is in very good hands with Heritage.

Ellen Friedl
Office Manager
PALOS SPORTS, Inc.

As a library that outsources its IT, finding a company that can manage staff and public technology issues quickly and accurately is key. Heritage Technology Solutions does this and more. I can trust their team to complete the job to my expectations.

Kathy Sofianos
Library Director
Palos Park Public Library

We have consistently been impressed with Heritage Technology. All support tickets are addressed promptly and by knowledgeable, friendly support techs.

Their work is always organized, accurate and thorough.

We put a great deal of trust in them keeping our sensitive data safe and secure and there is no question that Heritage Technology is providing us with superior technological support.

Jeanna L. Leonas
Assistant Vice President, Information Systems Manager
First Bank Manhattan

Working with Heritage makes all of our technology issues a breeze. They are always quick to respond and provide expert help on a variety of issues. Everyone is always friendly and willing to go the extra mile to make sure we are always up and running smoothly.

Megan Vasquez
Crete Library

The newly installed cellular booster and WiFi extender have been working great. Thanks to Heritage Technology Solutions for the good work done.

Ted Bowles
Director
Thomas Ford Memorial Library

I am extremely happy with the IT services we receive. I also like that they talk to me in a way that I can understand. We get help quickly, completely and in a friendly and professional manner. I would recommend HTS to any office who needs IT help!

Claire B
Distinctive Dental Solutions

I've been very happy with the help I receive when I have an issue. Thank you for providing great support.

Amanda L. Pickett
Executive Director
Northwest Indiana Dental Society

Very happy with the network update Heritage did for us. Network is fast and we are happy with how clear the images from the dental scans are. Feel free to use us as a reference to other dentists!

Ameil Pappas
Hometown Dental

Truly love our Ubiquiti wireless system Heritage put in for us! Never have to worry because it's rock solid. Gives me a ton of control over what is going on and notifies me of potential problems before they become bigger issues. Highly recommend!

Ahern Sievers
Elmwood Library

I like all your techs and response time is great

Usually when I walk in to a new library, I have to worry about IT, I didn’t have to do that here and it allowed me the time to expand the programs at the library

After looking at our budget and staffing, I realize how much more expensive it would be to hire someone internally that does what HTS does, especially when you factor in benefits.

Library Director

Your guys are great, they are so efficient, we barely notice they are here, but everything gets done. HTS helped to get our network operations in order! Their managed services and support are outstanding. They really understand the needs of local government IT operations.

Linda Brunette
Finance Director

Extremely happy with your service. You can use me as a reference anytime! I love working with your techs. Glad we signed with you!

Megan Vasquez
IT Director
Crete Public Library

We were showing it to the management team and we were all really happy. I can see us adding some more and converting some of the analog device locations to digital at later point in the year. Pretty excited! Thanks to all involved, great job!

Bill Codo
Accord Carton

Ellen Friedl
Office Manager
PALOS SPORTS, Inc.

We are incredibly pleased with the services from Heritage Technology. We used another company for years and didn’t know what we were missing. Thank you so much for providing such great IT support. We are so happy with the services and would highly recommend it to others!

Dr. John Canning
Silver Lake Family Dental

Heritage was diligent gathering the information needed to perform a quick and successful switch over from our old phone system. It was a seamless transition for myself and my users.

I am happy that we made the choice to use Heritage Technology and go with our new Allworx phone system.

Jeremy A. Fenolio
Director of I.T. and Communications
Walsh & Kelly, Inc.

HTS support is second to none! They go above and beyond the call with our network support needs!

Kim Turnlund
Office Manager
Gurtler Industries

In the past, I have worked with your competitors. They have a technical staff, but your technical staff also focuses on customer service, while others companies techs don’t. I have come to expect a lot from you, and am rarely disappointed.