HTS Blog

What an IT security audit covers and why your business needs one

September 9th, 2026

Most organizations know their cybersecurity needs attention; fewer know where it falls short. An IT security audit closes that gap. By systematically evaluating networks, devices, applications, and security controls, an audit produces a clear picture of where vulnerabilities exist, how well current defenses are performing, and what needs to change.

Practical cooling strategies for servers and computers in any office environment

September 7th, 2026

Most IT failures attributed to “bad luck” have an underlying cause — and heat is one of the most common. Components that run consistently above their designed thermal range fail faster, throttle performance, and create compounding risks in environments where server uptime is critical.

What’s the difference between FXS and FXO? A plain-language guide for businesses

September 4th, 2026

The terms FXS and FXO come up in almost every conversation about analog telephony and VoIP integration, but they’re rarely explained clearly. They’re not interchangeable, and confusing them during a phone system setup creates problems that can be difficult to troubleshoot after the fact.

How How to use Excel slicers to filter data faster and more clearly

September 2nd, 2026

Number porting explained: What businesses need to know before switching providers

September 1st, 2026

Switching to a new phone provider doesn’t have to mean starting over with new numbers. Number portability — the right to take your existing phone numbers with you when you change carriers — is a federal protection established by the Federal Communications Commission (FCC) and available to virtually all businesses.

How to set up and manage shared mailboxes in Microsoft 365

August 28th, 2026

A shared mailbox in Microsoft 365 lets multiple people send and receive email from a single address without any of them needing to log in separately or manage it as a personal inbox. When set up correctly, it’s an effective tool for managing shared communication.

Is your technology working for your business? Regular reviews help you find out

August 26th, 2026

Staying competitive as a small or mid-size business increasingly means getting technology decisions right, not just at the point of purchase, but on an ongoing basis as tools evolve, business needs shift, and the threat landscape changes.

What is call recording, and how can businesses use it effectively?

August 19th, 2026

A single phone call can contain more information than anyone can reliably remember. Handwritten notes may not capture every detail and can be time-consuming. Call recording is a standard feature in modern VoIP systems that gives businesses an accurate, searchable record of every conversation.

Windows Update not working? Here’s how to fix the most common problems

August 17th, 2026

A failed Windows Update is more than a minor annoyance. It leaves your system without the latest security patches and can signal an underlying issue that’s worth addressing. The good news is that most Windows Update failures respond to a structured troubleshooting process, starting with a few quick checks and escalating only if the basics don’t resolve it.

Choosing a cloud provider: the assumptions that get businesses into trouble

August 16th, 2026

The decision to move to the cloud is usually straightforward. The decision of which provider to use, which model to adopt, and how to structure the migration is where things tend to get complicated. These five mistakes account for a disproportionate share of cloud disappointments — and all of them are avoidable with the right approach from day one.