HTS Blog

Safeguarding mobile devices: A guide for modern businesses

September 12th, 2025

Mobile devices have become essential business tools, keeping employees connected and productive wherever they may be. However, if a mobile device is misplaced, stolen, or accessed by the wrong person, sensitive company data could be at risk. Below are practical steps to help secure your organization’s mobile devices.

VoIP vs. VoLTE: Which communication solution best fits your needs?

September 10th, 2025

Selecting the ideal communication system is essential for business collaboration. In this article, we dive into two popular options for modern communication: VoIP and VoLTE. We’ll explore the benefits, features, and differences between the two, helping you decide which technology is best suited to your company’s needs.

UCaaS-CCaaS convergence: Unifying business communications

September 5th, 2025

Integrating internal communication tools such as Unified Communications-as-a-Service (UCaaS) with customer-facing systems like Contact Center-as-a-Service (CCaaS) is rapidly gaining traction among businesses. This blog explores the key advantages of UCaaS-CCaaS integration for businesses and provides a guide to help companies successfully implement it.

8 Signs your company’s IT systems need an upgrade

September 3rd, 2025

As technology evolves, so must your business systems. If your IT infrastructure is showing signs of strain — whether through constant breakdowns, security vulnerabilities, or diminished capabilities — it’s time to act. This article outlines eight critical warning signs that your IT systems need an upgrade.

Office devices are becoming tools for scams: What you need to know

September 1st, 2025

Cybercriminals are now using innocuous office devices such as printers and scanners to launch phishing attacks without needing to hack into your email account. Learn how to spot and stop this new trick to keep your workplace safe from phishing scams.

Protecting against VoIP service theft

August 25th, 2025

VoIP systems offer businesses an affordable and efficient way to stay connected. Alarmingly, the risk of VoIP theft is growing as attackers hijack services and threaten business operations. Understanding this threat and how to protect your network is crucial for avoiding costly disruptions.

How Microsoft is reinventing Windows to survive the next tech crisis

August 22nd, 2025

The global CrowdStrike outage in July 2024 served as a stark reminder of the fragility of our digital infrastructure. In response, Microsoft is undertaking a fundamental reinvention of its operating system with the Windows Resiliency Initiative. It’s a strategic overhaul designed to make sure Windows can withstand crises of similar scale and impact in the future.

The cloud conversation SMBs can’t ignore: Bringing UCaaS and CCaaS together

August 20th, 2025

Is your business overwhelmed by too many communication platforms? Discover how small and mid-sized companies can simplify internal collaboration and customer support by uniting Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) systems, unlocking better insights, improved agility, and stronger customer relationships.

From clinics to clicks: Why telemedicine is becoming the new normal in patient care

August 18th, 2025

Telemedicine is transforming how we think about doctor visits. Learn how digital tools are changing patient care for the better, enabling faster communication, better prevention, and access to top-tier medical advice.

What is telemedicine?

Telemedicine utilizes digital technology to bridge the gap between patients and healthcare professionals, providing a seamless, convenient, and efficient way to receive medical care remotely.

AI is great, but it creates a security blind spot

August 15th, 2025

You’re focused on leveraging the latest technology for growth and innovation, but there’s a hidden risk that comes with it. The software, automated systems, and AI tools that power your business each have their own non-human identity (NHI). Managing these digital identities was a significant challenge even before the AI boom, but now, with intelligent agents capable of independent action, NHIs represent a critical threat that demands immediate attention.