Managed IT Services in Chicago

Proactive | Scheduled | Budgeted

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HTS Virtual IT Partner

HTS provides monitoring and management of your network. We monitor performance, capacity and availability to prevent unnecessary downtime. We receive and respond to monitoring alerts rapidly, allowing us to address most of your network issues before they escalate to the point of failure. Additionally, we can manage many aspects of your network (backups, anti-virus, anti-spam, software updates, etc.) to keep it properly maintained and running smoothly. You will receive frequent reports on the health of your network, ensuring your network performance and the ability to plan for future growth.

Types of Managed Services

  • Remote monitoring
  • Patch management
  • Virus definitions
  • Network management
  • Service pack updates
  • Spam/malware filtering
  • Performance tuning
  • System patches
  • License inventory
  • Remote backup
  • Monthly reporting
  • 8x5 help desk
  • Backup verification
  • Server/station monitoring
  • 24x7 monitoring
  • Disaster recovery
  • Event logs
  • On-site services
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You don’t have to call us, we’ll call you.

HTS provides monitoring and management of your network. We monitor performance, capacity and availability to prevent unnecessary downtime. We receive and respond to monitoring alerts rapidly, allowing us to address most of your network issues before they escalate to the point of failure. Additionally, we can manage many aspects of your network (backups, anti-virus, anti-spam, software updates, etc.) to keep it properly maintained and running smoothly. You will receive frequent reports on the health of your network, allowing you to plan for major service and future upgrades.

Service Basic Complete Care
Monthly Network Performance Reports
Quarterly Network Review
Manage Microsoft Critical Software Updates
Monitor Backups
Manage/Monitor Antivirus, Spam, Malware
Remote Support
Incidents Per Month 5
Monitoring
Server
Workstation
Exchange
SQL
Terminal Service Server
Web Server
Firewall/Router
Change Management
Patch Management
Maintenance
PC Maintenance
Virus Definitions
Firewall/Router Management
On-Site Service
On-Site Service Billed Hourly