HTS Blog

Extending your laptop’s battery life

May 3rd, 2017

Whether you prefer a quick fix or a long-term solution, extending your laptop’s battery life should be among your priorities if you’re a heavy laptop user. Replacing an old battery with a new one or purchasing a new laptop shouldn’t be your only options, especially if you operate a business with limited resources.

What celebrities can teach us about HIPAA

May 1st, 2017

Two trends have been rising in popularity in tandem: HIPAA compliance audits and social media. Obviously both of these are far too important to be correlated directly, but they do intersect with each other. Social media tends to push people toward oversharing, and that’s definitely something you don’t want when hosting regulated patient data.

What is virtual “sandboxing”?

April 28th, 2017

Virtualization comes with several benefits for small- and medium-sized businesses. One of the most important is cybersecurity, but even within that subset are several strategies for protecting your organization. One of such strategy is referred to as sandboxing, and it’s worth learning about.

Five tips to prevent VoIP eavesdropping

April 27th, 2017

Eavesdropping is the intentional act of secretly listening in on a conversation, usually not for the best of intentions. Although today the act also includes VoIP telephone systems, it’s not a recent trend. As exemplified by the SIPtap attacks of 2007 and the Peskyspy trojans of 2009, cybercriminals have had their eye on VoIP ever since it was introduced to the market.

Microsoft Word bug: What you need to know

April 26th, 2017

Software developers and hackers are in a constant game of cat and mouse. When cybercriminals find new security bugs to exploit, tech companies have to quickly release a solution that secures those vulnerabilities. Just this month, Microsoft released a patch to eliminate a Word exploit designed to steal user information.

Best new features in Windows 10

April 25th, 2017

Creators Update contains the most significant upgrades to Microsoft’s Windows 10. Some of the stand-out features include application enhancements, improved user experience, and a few productivity features that may seem too small to be noticed. These upgrades were recently rolled out, giving reason to personal and business users alike to get excited.

The phishing craze that’s blindsiding users

April 24th, 2017

Most phishing attacks involve hiding malicious hyperlinks hidden behind enticing ad images or false-front URLs. Whatever the strategy is, phishing almost always relies on users clicking a link before checking where it really leads. But even the most cautious users may get caught up in the most recent scam.

Why you need to back up your mobile devices

April 20th, 2017

There was a time when mobile phones were used exclusively for calling and texting. Now, they can do so much more. Regardless of your level of tolerance or skill for managing documents in such a small gadget, mobile devices allow you to send and receive email, download and upload media files, store data, and even close business deals.

Welcome Mike Shaw

April 20th, 2017

Please welcome Mike Shaw – joining Heritage’s growing team as our new Help Desk Support Network Engineer!

Mike comes to us from the IT education industry – working at both the Computer Systems Institute and the Chicago Public Schools – where he taught/trained and provided support.

An essential checklist for WordPress users

April 19th, 2017

Wake up. Take a shower. Get dressed. These are just some of the numerous tasks we do every single day. They may not be fun, but they are essential to our daily routine. Managing a website is very much the same. By going through the necessary steps, you can ensure the speed and security of your website.