HTS Blog

Diagnosing VoIP call-quality problems

July 25th, 2016

To VoIP, or not to VoIP, that is the question that many small- and medium-sized businesses have been asking. And with good reason, since placing calls over the internet with a “Voice over IP” system is an increasingly viable option for SMBs given the robust features, ease of use, and cost savings.

Salesforce-Outlook add-on announced

July 22nd, 2016

According to Salesforce, an average sales rep spends more than 70 percent of their time each week in their email inbox. Despite this fact, email and customer relationship management (CRM) software has remained separate, forcing sales reps to toggle between them.

Amazon Web Services’ simpler data migration

July 21st, 2016

Any business owner who has taken the time to truly understand how virtualization works knows that the final product is invaluable. But since nothing worth doing is ever easy, there are a lot of things that might scare SMBs away from making the leap. Amazon Web Services is working tirelessly to make that leap a lot easier and less frightening with their Data Migration Service.

Heritage Technology – Golf Outing – 7.18.2016

July 21st, 2016

Heritage Technology Solutions hits the links in Crete

For over 30 years, Heritage Technology Solutions (HTS) has been a trusted solutions provider for an array of Chicagoland companies. This past Friday, we joined a bevy of other business and community leaders for a day of camaraderie on the links in south-suburban Crete.

Do you speak “Data”?

July 20th, 2016

Quick, what’s the most important thing about your business’s precious data? Besides knowing how to back it up properly and protect it from catastrophic loss, how about understanding all the lingo used to describe it? The term “big data” - in reference to large, complex data sets - is a well-known buzzword these days, but a slew of new “data” terms are in style now, too.

7 things every Windows 10 user should know

July 18th, 2016

Windows 10 stands tall as Microsoft’s best operating system release to date, hands down. But having undergone serious revamping, the OS is ready to rock and scroll. Boasting a myriad of new features, the updated Windows 10 is both efficient and effortless -- fully capable of redefining your computing experience for good.

How hi-tech can healthcare get?

July 15th, 2016

The mere mention of the word “technology” elicits a certain expectation. Namely, that we’re dealing with something that’s modern, and new, and has the potential to change our lives. The word “disruptive” is also indicative of change, so a term like “disruptive technology” may seem redundant.

5 simple but manageable security measures

July 14th, 2016

Don't be put off by the tech jargon of security experts you find in forums and self-help books. A managed service provider is what you need to break down complex security ideas into easy-to-understand language. However, they generally focus on installing and managing protection software that's often far too complicated to operate without their help.

Benefits of using dual monitors

July 12th, 2016

Have you ever witnessed your coworkers crazily straddle two computer monitors like madmen? Many find that working multiple monitors in this way is either intimidating or just plain weird. So it’s no surprise that such a set-up is unpopular. But even if you look like you’re preparing to launch rockets into outer space, that shouldn’t dissuade you from working with dual monitors altogether.

5 top trends in SEO and social media

July 11th, 2016

If you’re like us, you’ve always got a finger to the wind when it comes to search engine strategy and internet presence. If you’re not like us, that’s okay too, because we’ve got a breezy little article here to bring you up to speed on 5 of the latest SEO and Social Media trends that are blowing through the ether.