HTS Blog

AI is great, but it creates a security blind spot

August 15th, 2025

You’re focused on leveraging the latest technology for growth and innovation, but there’s a hidden risk that comes with it. The software, automated systems, and AI tools that power your business each have their own non-human identity (NHI). Managing these digital identities was a significant challenge even before the AI boom, but now, with intelligent agents capable of independent action, NHIs represent a critical threat that demands immediate attention.

Keys to comfort and performance: Choosing the right keyboard

August 13th, 2025

A good keyboard balances comfort, efficiency, and personal preference. We’ll walk through each factor to consider, from mechanical switches to compact layouts, so you can make a confident, informed choice for work or play.

Key switch type

Key switches determine how a keyboard feels and responds.

AI-powered VoIP to take customer communication to new heights

August 11th, 2025

From the telephone to email, technology has continually shaped how businesses connect with customers, with each new innovation building upon the last. Nowadays, artificial intelligence (AI) is enhancing Voice over Internet Protocol (VoIP), leading to more efficient, impactful customer interactions.

Supercharge your note-taking with Copilot in OneNote

August 8th, 2025

OneNote just got smarter. Discover how Microsoft Copilot’s integration can transform your note-taking process, making it faster, more efficient, and more organized. From summarizing meetings to turning notes into visuals, here are nine practical ways to make the most of Copilot’s capabilities.

Unlocking the power of multicloud: Key benefits and challenges for your business

August 6th, 2025

The shift to multicloud is becoming a common strategy for enterprises seeking more flexible, resilient, and high-performance solutions. Leveraging services from multiple cloud providers enables businesses to customize their IT infrastructure, making sure it aligns more effectively with their specific requirements.

5 Strategies to keep your business running during disruptions

August 4th, 2025

Businesses are vulnerable to a range of disruptions, including server failures, unexpected power outages, and natural disasters. To mitigate the damage and ensure your company remains operational, it’s crucial to have a business continuity plan (BCP). This article outlines five key BCP tactics every company should implement — strategies that can save you time, money, and valuable resources when things go wrong.

Think you can spot a phishing email? This new trick is harder to catch

August 1st, 2025

Many people are getting better at spotting phishing attacks from outside sources. But what if the attack appears to come from within your own company? A recently discovered vulnerability in Microsoft 365 is being used to bypass traditional security, making it easier than ever for hackers to send you convincing fake emails that slip past your defenses.

10 Common Windows mistakes and how to fix them for good

July 23rd, 2025

Using Windows might feel intuitive and routine, but over time, many users unknowingly develop bad habits that can negatively impact their experience. From skipping updates to ignoring backups, we’ll show you the top 10 things to stop doing and the smarter habits to adopt instead.

The resurgence of private clouds: How advanced solutions are reshaping enterprise IT

July 21st, 2025

The private cloud is experiencing a revival, especially as businesses recognize the benefits of a hybrid strategy. A new generation of private cloud platforms, equipped with advanced features such as automation, elastic scalability, and robust security, is now capable of handling cutting-edge workloads, including AI and big data.

Two healthcare AI innovations you need to know about

July 18th, 2025

The phrase “AI in healthcare” often brings to mind back-office tasks, such as optimizing schedules, automating billing, or managing administrative workflows. While those AI-enabled applications are important, they barely scratch the surface of AI’s potential.