HTS Blog

Office devices are becoming tools for scams: What you need to know

September 1st, 2025

Cybercriminals are now using innocuous office devices such as printers and scanners to launch phishing attacks without needing to hack into your email account. Learn how to spot and stop this new trick to keep your workplace safe from phishing scams.

Protecting against VoIP service theft

August 25th, 2025

VoIP systems offer businesses an affordable and efficient way to stay connected. Alarmingly, the risk of VoIP theft is growing as attackers hijack services and threaten business operations. Understanding this threat and how to protect your network is crucial for avoiding costly disruptions.

How Microsoft is reinventing Windows to survive the next tech crisis

August 22nd, 2025

The global CrowdStrike outage in July 2024 served as a stark reminder of the fragility of our digital infrastructure. In response, Microsoft is undertaking a fundamental reinvention of its operating system with the Windows Resiliency Initiative. It’s a strategic overhaul designed to make sure Windows can withstand crises of similar scale and impact in the future.

The cloud conversation SMBs can’t ignore: Bringing UCaaS and CCaaS together

August 20th, 2025

Is your business overwhelmed by too many communication platforms? Discover how small and mid-sized companies can simplify internal collaboration and customer support by uniting Unified Communications-as-a-Service (UCaaS) and Contact Center-as-a-Service (CCaaS) systems, unlocking better insights, improved agility, and stronger customer relationships.

From clinics to clicks: Why telemedicine is becoming the new normal in patient care

August 18th, 2025

Telemedicine is transforming how we think about doctor visits. Learn how digital tools are changing patient care for the better, enabling faster communication, better prevention, and access to top-tier medical advice.

What is telemedicine?

Telemedicine utilizes digital technology to bridge the gap between patients and healthcare professionals, providing a seamless, convenient, and efficient way to receive medical care remotely.

AI is great, but it creates a security blind spot

August 15th, 2025

You’re focused on leveraging the latest technology for growth and innovation, but there’s a hidden risk that comes with it. The software, automated systems, and AI tools that power your business each have their own non-human identity (NHI). Managing these digital identities was a significant challenge even before the AI boom, but now, with intelligent agents capable of independent action, NHIs represent a critical threat that demands immediate attention.

Keys to comfort and performance: Choosing the right keyboard

August 13th, 2025

A good keyboard balances comfort, efficiency, and personal preference. We’ll walk through each factor to consider, from mechanical switches to compact layouts, so you can make a confident, informed choice for work or play.

Key switch type

Key switches determine how a keyboard feels and responds.

AI-powered VoIP to take customer communication to new heights

August 11th, 2025

From the telephone to email, technology has continually shaped how businesses connect with customers, with each new innovation building upon the last. Nowadays, artificial intelligence (AI) is enhancing Voice over Internet Protocol (VoIP), leading to more efficient, impactful customer interactions.

Supercharge your note-taking with Copilot in OneNote

August 8th, 2025

OneNote just got smarter. Discover how Microsoft Copilot’s integration can transform your note-taking process, making it faster, more efficient, and more organized. From summarizing meetings to turning notes into visuals, here are nine practical ways to make the most of Copilot’s capabilities.

Unlocking the power of multicloud: Key benefits and challenges for your business

August 6th, 2025

The shift to multicloud is becoming a common strategy for enterprises seeking more flexible, resilient, and high-performance solutions. Leveraging services from multiple cloud providers enables businesses to customize their IT infrastructure, making sure it aligns more effectively with their specific requirements.