HTS Blog

Cutting IT hardware costs with thin and zero clients

June 24th, 2020

If you want to cut costs on IT hardware, don’t settle for cheap but old or low-quality machines. They’ll likely offer subpar performance, which will hurt your team’s productivity. What’s worse, they’ll likely break down often, too, which means the money you initially saved will go to repairs and upgrades. Instead of buying low-end machines, […]

Why your business should record calls

June 22nd, 2020

Voice over Internet Protocol (VoIP) provides small- and medium-sized businesses (SMBs) with the convenience of making and receiving calls from anywhere with an active internet connection. VoIP enables your staff to meet the demands of your clients, which boosts customer satisfaction. VoIP also has another feature that can take your customer service to the next […]

Microsoft 365 signals a new era of productivity for SMBs

June 19th, 2020

In April 2020, Microsoft launched Microsoft 365, the successor to its popular Office 365. But it’s not a mere name change. The tech giant is also introducing improvements to its productivity software that will enhance how your business deals with cyberthreats every day. Name change Microsoft has time and again shown that they are willing […]

Why does HTTPS matter?

June 17th, 2020

Almost everyone in the world browses the internet every day. People look up information, shop, chat with friends, or just pass the time by surfing the web. Internet browsing has become second nature to us that we often forget one thing: checking our address bar for an “S” after the “HTTP” prefix. HTTPS encryption The […]

Why the latest Windows 10 update is blocked on some PCs

June 12th, 2020

Last week, Microsoft unveiled the May 2020 Update, which is the latest version of Windows 10. While some users are able to update their systems, some PCs are prevented from installing it. Here’s what’s causing the update block, and how you can bypass it. Known issues The update block is present on devices such as […]

Watch out for this Android malware

June 10th, 2020

Security researchers have discovered a new Android malware called DEFENSOR ID that snuck its way into the Google Play Store. Forensic analysis shows that the malware takes advantage of an Android device’s Accessibility Services to infiltrate the system and cause damage without being detected. To help you avoid this dangerous strain of malware, we’ve compiled […]

Give your home Wi-Fi a boost with wireless repeaters and access points

June 3rd, 2020

More and more people are working from home these days, which means a fast, reliable home Wi-Fi connection is more important than ever. If all the Wi-Fi boosting tips you’ve seen on the internet have been to no avail, it’s probably time to take a look at the hardware you’re using. It might be that […]

VoLTE: What is it, and how different is it from VoIP?

June 1st, 2020

Voice over Internet Protocol (VoIP) is a must for today’s businesses. Compared to the old analog phone system, VoIP is a more effective communication tool. Aside from making voice calls, you can also do conference calls, send instant messaging, queue calls, have music on hold, and record calls with VoIP. But now there’s a new […]

Microsoft 365 update channels: What you need to know

May 29th, 2020

Many businesses using Microsoft 365 prefer to have the latest versions of the productivity suite’s applications. Some businesses prefer to get updates as soon as they become available, while others prefer to update their systems on a predictable schedule. Fortunately, Microsoft’s update channels enable businesses to customize when they receive apps’ new features. New update […]

Why your SMB needs a business continuity plan (BCP)

May 25th, 2020

Multiple things can disrupt the operations of small- to medium-sized businesses (SMBs), such as natural disasters or cyberattacks. This can lead to lost revenue, or in some extreme cases, business closure. But having a concrete business continuity plan (BCP) in place will help your business recover quickly after a disaster. What is a BCP? A […]