HTS Blog

Give your home Wi-Fi a boost with wireless repeaters and access points

June 3rd, 2020

More and more people are working from home these days, which means a fast, reliable home Wi-Fi connection is more important than ever. If all the Wi-Fi boosting tips you’ve seen on the internet have been to no avail, it’s probably time to take a look at the hardware you’re using.

VoLTE: What is it, and how different is it from VoIP?

June 1st, 2020

Voice over Internet Protocol (VoIP) is a must for today’s businesses. Compared to the old analog phone system, VoIP is a more effective communication tool. Aside from making voice calls, you can also do conference calls, send instant messaging, queue calls, have music on hold, and record calls with VoIP. But now there’s a new technology called Voice over Long-Term Evolution (VoLTE). How different are the two from each other, and is VoLTE poised to take over VoIP?

To know the difference between VoIP and VoLTE, let’s first examine the older of the two technologies.

Microsoft 365 update channels: What you need to know

May 29th, 2020

Many businesses using Microsoft 365 prefer to have the latest versions of the productivity suite's applications. Some businesses prefer to get updates as soon as they become available, while others prefer to update their systems on a predictable schedule.

Why your SMB needs a business continuity plan (BCP)

May 25th, 2020

Multiple things can disrupt the operations of small- to medium-sized businesses (SMBs), such as natural disasters or cyberattacks. This can lead to lost revenue, or in some extreme cases, business closure. But having a concrete business continuity plan (BCP) in place will help your business recover quickly after a disaster.

New Windows 10 update: Things you need to know

May 22nd, 2020

The Windows 10 update will roll out on May 26–28, 2020 and will bring about a fresher look for the world’s most popular operating system. Aside from updates to Windows 10’s interface, here are some functionality improvements you can expect.

The update — named Windows 10 20H1/Windows 10 version 2004 — will feature some performance-enhancing upgrades and an initial rollout of new designs.

How to protect your business printers from hackers

May 20th, 2020

Organizations spend resources on keeping their technology and devices secure, but they often overlook one crucial piece of hardware: printers. Printers, just like computers and Wi-Fi networks, can be an entry point for hackers and a gateway to your business’s sensitive information.

3 Technologies that are revolutionizing healthcare

May 18th, 2020

Innovations in digital healthcare technologies are significantly changing the way healthcare providers deliver services to patients. Healthcare businesses are now able to address several key industry challenges, including improving healthcare accessibility and revolutionizing drug development.

How to troubleshoot common printer problems

May 15th, 2020

Printers are one of the most frustrating computer hardware to fix. They will often display an error message that tells you little about how to solve the issue. But by being aware of some of the most common printer problems and how to troubleshoot them, you can fix the issues and stay productive.

Why you should consider softphones over desk phones

May 13th, 2020

Desk phones that sit in the office are quickly becoming obsolete as many employees work off-site. Instead of traditional telephony systems, forward-thinking businesses are using softphones for most, if not all, of their communications. If your company hasn’t already done so, here are five compelling reasons why you need to start using softphones.

Office 365 is now Microsoft 365: New features, same price

May 11th, 2020

Microsoft recently launched its new slate of consumer service plans: Microsoft 365 (M365) Personal and Family. This will replace Office 365 (O365) Home and Personal, signaling the shift of the company’s consumer bundles from just a set of tools to powerful solutions that help you manage both work and life.