Calling the clinic to make an appointment is how new patients begin their interaction with your practice, but if the call drops repeatedly or if they can’t hear your staff clearly, you’ve made a poor first impression. Traditional phone services don’t provide good call quality, nor do they have features that serve patients better such as instant messaging, auto-attendant, or call forwarding to other devices.
Opt for VoIP communications solutions from HTS and you’ll get reliable performance, a wide selection of advanced features, and cost savings as well. By choosing the features you need, you won’t have to pay for extra services and your staff will be able to serve your patients better. Our team will set up your new VoIP network with minimal delay, and we’ll provide support for any issues that might come up in the future including repairs, maintenance, and software updates.
Charles K. Wagner, Jr
Chairman, CEO, and President
United Trust Bank
Our surveillance system Heritage installed is still rocking and rolling, which makes everyone here extremely happy!
Village of Shorewood
PALOS SPORTS, Inc.
As a library that outsources its IT, finding a company that can manage staff and public technology issues quickly and accurately is key. Heritage Technology Solutions does this and more. I can trust their team to complete the job to my expectations.
Palos Park Public Library
We have consistently been impressed with Heritage Technology. All support tickets are addressed promptly and by knowledgeable, friendly support techs.
Their work is always organized, accurate and thorough.
We put a great deal of trust in them keeping our sensitive data safe and secure and there is no question that Heritage Technology is providing us with superior technological support.
Jeanna L. Leonas
Assistant Vice President, Information Systems Manager
First Bank Manhattan
Working with Heritage makes all of our technology issues a breeze. They are always quick to respond and provide expert help on a variety of issues. Everyone is always friendly and willing to go the extra mile to make sure we are always up and running smoothly.
The newly installed cellular booster and WiFi extender have been working great. Thanks to Heritage Technology Solutions for the good work done.
Thomas Ford Memorial Library
I am extremely happy with the IT services we receive. I also like that they talk to me in a way that I can understand. We get help quickly, completely and in a friendly and professional manner. I would recommend HTS to any office who needs IT help!
Distinctive Dental Solutions
I've been very happy with the help I receive when I have an issue. Thank you for providing great support.
Amanda L. Pickett
Northwest Indiana Dental Society
Very happy with the network update Heritage did for us. Network is fast and we are happy with how clear the images from the dental scans are. Feel free to use us as a reference to other dentists!
Truly love our Ubiquiti wireless system Heritage put in for us! Never have to worry because it's rock solid. Gives me a ton of control over what is going on and notifies me of potential problems before they become bigger issues. Highly recommend!
I like all your techs and response time is great
Usually when I walk in to a new library, I have to worry about IT, I didn’t have to do that here and it allowed me the time to expand the programs at the library
After looking at our budget and staffing, I realize how much more expensive it would be to hire someone internally that does what HTS does, especially when you factor in benefits.
Your guys are great, they are so efficient, we barely notice they are here, but everything gets done. HTS helped to get our network operations in order! Their managed services and support are outstanding. They really understand the needs of local government IT operations.
Extremely happy with your service. You can use me as a reference anytime! I love working with your techs. Glad we signed with you!
Crete Public Library
We were showing it to the management team and we were all really happy. I can see us adding some more and converting some of the analog device locations to digital at later point in the year. Pretty excited! Thanks to all involved, great job!
I am so pleased that Palos Sports has Heritage for our IT needs. The level of support and knowledge we have had from previous companies doesn’t even come close to the outstanding support we receive from Heritage. And as the office manager – and someone who really does not understand the ins and out of IT – I really appreciate Heritage!!! Your staff is extremely professional and what is most important is the fact that I know they are watching over our network and I trust in what they are doing. We know that our network is in very good hands with Heritage.
PALOS SPORTS, Inc.
Dr. John Canning
Silver Lake Family Dental
Heritage was diligent gathering the information needed to perform a quick and successful switch over from our old phone system. It was a seamless transition for myself and my users.
I am happy that we made the choice to use Heritage Technology and go with our new Allworx phone system.
Jeremy A. Fenolio
Director of I.T. and Communications
Walsh & Kelly, Inc.
HTS support is second to none! They go above and beyond the call with our network support needs!
In the past, I have worked with your competitors. They have a technical staff, but your technical staff also focuses on customer service, while others companies techs don’t. I have come to expect a lot from you, and am rarely disappointed.